Privacy Policy

Who We Are

Ignis Born Realm Architecture operates out of Vancouver, BC, and we're all about creating fire-resistant, sustainable spaces that actually work for people. When you reach out to us or work with us, you're trusting us with information - and we don't take that lightly.

Our office is located at 1425 Burrard Street, Suite 310, Vancouver, BC V6Z 1Z2. You can call us at (604) 555-0187 or email studio@ignisbornrealm.info if you've got questions about anything in this policy.

What Information We Collect

Look, we're not in the business of collecting data just for the sake of it. We only gather what we actually need to do our job properly:

• Contact Details: Your name, phone number, email address, and mailing address when you reach out to us
• Project Information: Property details, site measurements, photos, architectural requirements, budget considerations - basically everything we need to design your space
• Technical Stuff: IP addresses, browser types, and how you navigate our website (standard web analytics)
• Financial Records: Billing information, payment details, and contract documents for active projects
• Communication History: Emails, phone call notes, meeting minutes - we keep records so nothing falls through the cracks

We're particularly careful with site-specific data like fire risk assessments and building code compliance documents since that's sensitive stuff in our line of work.

How We Use Your Information

Here's the deal - we use your information to actually provide architectural services and keep you in the loop:

Sharing Your Information

We're not selling your data to marketing companies or anything sketchy like that. But architectural work isn't a solo gig, so we do share information with:

• Project Team Members: Structural engineers, fire protection consultants, contractors, and other specialists who need to collaborate on your project
• Regulatory Bodies: Municipal building departments, fire marshals, planning authorities when submitting permits and applications
• Professional Services: Our lawyers, insurance providers, and accountants when necessary for business operations
• Third-Party Tools: Cloud storage providers, project management platforms, and CAD software companies that help us do our work efficiently

Everyone we work with is bound by confidentiality agreements, and we make sure they're handling data responsibly too.

Architecture-Specific Considerations

Our field has some unique aspects when it comes to information:

Project Documentation: We're legally required to retain project files, drawings, and correspondence for a minimum of 10 years under BC architectural practice regulations. This isn't optional - it's about professional accountability.

Fire Safety Data: Given our specialty in fire-resistant design, we handle sensitive information about building vulnerabilities and protection systems. This data is stored securely and only shared with authorized personnel.

Site Photos & Surveys: We take lots of photos and measurements during site visits. If there's anything you don't want documented, just let us know before we start.

Public Records: Some project information becomes public record through the permitting process - that's just how building departments work. We don't control what they make publicly available.

How We Protect Your Data

Security's important to us, especially since we're dealing with property information and building systems. Here's what we do:

• Encrypted cloud storage for all digital files
• Password-protected project folders and limited access based on need-to-know
• Secure file transfer protocols when sharing large drawing sets
• Locked filing cabinets for physical documents in our office
• Regular backups so nothing gets lost
• Staff training on data protection and confidentiality

That said, nothing's 100% foolproof. We do our best, but can't guarantee absolute security - that's just the reality of digital systems.

Your Rights & Choices

You've got rights when it comes to your personal information:

• Access: You can ask to see what information we have about you
• Corrections: If something's wrong or outdated, let us know and we'll fix it
• Deletion: You can request deletion, though we might need to keep some records for legal or professional reasons
• Opt-Out: Don't want occasional project updates or newsletters? Just tell us
• Data Portability: Need your project files? We can provide them in a usable format

To exercise any of these rights, shoot us an email at studio@ignisbornrealm.info or give us a call at (604) 555-0187.

Cookies & Website Tracking

Our website uses cookies - those little bits of data that help websites function properly. We use them for:

• Keeping the site working smoothly and remembering your preferences
• Understanding which pages people actually look at (helps us improve content)
• Analyzing traffic patterns through Google Analytics

You can disable cookies in your browser settings, but it might make the website less functional. Most browsers let you control this pretty easily.

International Data Transfers

We're based in Canada, but sometimes use cloud services or software tools hosted in other countries (mainly the US). Your data might be processed or stored outside Canada, where privacy laws could be different.

We only work with reputable providers who meet reasonable security standards, but it's something to be aware of if you're concerned about where your data lives.

Children's Privacy

Our services aren't directed at anyone under 18, and we don't knowingly collect information from kids. If you're a parent and think we've somehow collected your child's information, please contact us immediately so we can delete it.

Changes to This Policy

We'll update this privacy policy occasionally as our practices evolve or laws change. When we make significant changes, we'll let active clients know directly and update the date at the top of this page.

It's worth checking back now and then if you're curious about how we're handling things.

Questions or Concerns?

If something in this policy doesn't make sense, or you've got concerns about how we're handling your information, just reach out. We're real people who actually read our emails and answer our phones.

Contact us at:

We'll get back to you within a couple business days. If you're not satisfied with our response, you've got the right to file a complaint with the Office of the Privacy Commissioner of Canada.